General
Information:
To increase the capacity of the
JWB networking monitoring and capabilities.
Provide technical support and resources to the statewide SAMIS system.
Provide
desktop support to users on a variety of issues, identify, research, and
resolve
technical problems
Respond to telephone calls, email and personnel request for technical
support
Document,
track and monitor problems to ensure a timely resolution
Support the back-up process including tape rotation and offsite
transmission of images
and data
Coordinate the review, design, testing and implementation of SAMIS (JWB
custom
SQL application)
Provide technical support to SAMIS help desk staff at participating
Children’s Services Council’s
SQL Database Administration functions including
database system maintenance jobs,
performance checks, database integrity, backup/restore,
disaster prevention, connectivity, and
network security for SQL database systems
Prepare system documentation/training manuals for company databases
Ability to communicate effectively both verbally and in writing
Ability to provide effective customer service to end users
|
Hiring Range:
$44,366.40 - $66,539.20
$21.33-$31.99/hr |
Requirements:
Familiar with standard concepts, practices, and procedures within a
particular technology field
Requires a valid driver’s licenses
Requires Bachelors degree in a Computer Science, Business or related field
Three
to five years of experience in the field or in a related area
Knowledge of Windows 2007 operating systems, networking concepts, Citrix
knowledge is preferred
Proficient in integrated office applications and operation of associated
peripheral devices and
graphics software a certain degree of creativity and
latitude is required
Ability to communicate effectively verbally and in writing
Requires knowledge, skills, and abilities in SQL Database Administration
and functions
Position Open Until Filled
JWB Children's Services Council
Human Resources
6698 68th Avenue North, Suite A
Pinellas Park, FL 33781-5015
Email: hr@jwbpinellas.org
Fax 727-547-5610 |
